top of page

LifeLock - Onboarding

User Problems to Solve

  • Users are unsure of what to do or where to go when they first sign up

  • There is important information that is required that is not being collected during the purchase funnel

  • Users do not know what other information they should provide after signup

​

​

How We Are Solving Them

  • Provide user a quick and easy way to get through the signup process

  • Make each step as painless as possible

  • Provide a short visual tour teaching users about key areas of the portal that will help them make the most of their membership

​

bottom of page